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Shipping & Returns

Returns
Our policy is not to allow returns on any products boughten from our site. Due to copyright laws, we are unable to return books and or patterns. Either downloaded or mailed items.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Not allowed

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at antlerquiltdesign@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at antlerquiltdesign@gmail.com and send your item to: PO BOX 406, OSSEO, MN 55369

Shipping
To return your product, you should mail your product to: PO BOX 406, OSSEO, MN 55369

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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